SocialCentiv Update: How to Add and Maintain Keywords

SocialCentiv Update: How to Add and Maintain KeywordsHopefully you all have had some time to explore a little bit with SocialCentiv’s exciting new update! We are eager to learn how everyone feels about it. You may have noticed you can now add and remove keywords directly from your Twitter feed tab. The folks over here at SocialCentiv figured it would be a much more convenient way for you all to manipulate your keywords. Read on to learn best practices for how to add and maintain keywords with the new update.

Adding keywords: Not much has changed.

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Screen Shot 2015-03-05 at 4.51.15 PMIn order to add new keywords and phrases, the location to do so may have changed but the way to do it remains the same. Simply find the “All of these Keywords” section on the far left column of the “Tweets” tab within your SocialCentiv dashboard. From there, do what you’ve always done! Enter the words and phrases of the Tweets that you’d like to search for by typing them in where it says “Add Keyword” and then pressing “Add.” Adding a keyword will affect your incoming Tweets within three to five minutes!

Deleting keywords

Deleting keywords is the part of this new update that has brought more changes that you should be aware of. With the new keyword metrics, you may notice that some of the keywords you have entered aren’t doing particularly well and decide you don’t want to see Tweets with these words anymore. At this point, you can instantly delete them straight from your dashboard by going to the “Add Keyword” section mentioned previously in this blog and then clicking the trashcan icon for that word. Any Tweets that the dashboard has pulled in previously containing this keyword will go away and no future Tweets with this keyword will be pulled in.

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A little warning: If you delete a key phrase that has another keyword within it, all Tweets with the singular keyword will be deleted as well. For instance, if you have both “warm” and “warm weather” entered as keywords and phrases, all Tweets not only containing “warm weather” but also just “warm” will additonally be deleted.

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We have had some users ask what happens if there is a Tweet with two different keywords in it after they have deleted one of the keywords. For instance, if both keywords “cold” and “warm” are in one Tweet and you deleted warm but kept cold, would you still see the Tweet? The answer is yes! The Tweet remains in the dashboard because it is still associated with the other keyword.

After reading this, maintaining your keywords with the new SocialCentiv update should be a breeze! Should you have any questions, we’d be happy to answer them. Simply Tweet: @SocialCentiv or email info@socialcentiv.com.